Frequently Asked Questions
HAIR CARE
Hair Product
Are your products cruelty-free and vegan?
Yes, Athena Rose Trichology is a cruelty-free brand. We do not test on animals, and all of our products are vegan, ensuring that no animal-derived ingredients are used.
How often should I use Athena Rose products?
The frequency of use depends on your specific hair care needs. For most people, using our shampoos and conditioners 2-3 times a week is ideal. However, our leave-in treatments and serums can be used daily for optimal results. Always follow the product’s directions for best results.
Can Athena Rose products help with hair thinning or hair loss?
Yes, many of our products are designed to address hair thinning and hair loss. Our targeted serums and treatments are formulated to stimulate hair growth and improve scalp health, which can help promote fuller, thicker hair over time.
Are Athena Rose Trichology products safe for sensitive skin?
We prioritize gentle, non-irritating ingredients in all our products. However, if you have particularly sensitive skin or scalp conditions, we recommend patch-testing any new product before full use. For any concerns, you can always reach out to our customer support team for guidance.
Does Athena rose product help with alopecia? if so, how and what ingredients do?
Yes, Athena Rose Trichology products can help with alopecia by targeting the underlying factors that contribute to hair loss, such as scalp health, circulation, and hair follicle stimulation. Our products are formulated with ingredients that promote hair growth, strengthen the hair shaft, and nourish the scalp.
Here are some key ingredients in Athena Rose products that can support hair growth and help with alopecia:
1. Biotin (Vitamin B7)
- How it helps: Biotin is a well-known vitamin that strengthens hair and promotes healthy growth by improving the infrastructure of the hair shaft. It helps improve keratin production, a protein vital for hair strength.
- How it works for alopecia: Biotin deficiency can contribute to hair thinning, so supplementing with biotin can support hair health and growth.
2. Peptides
- How it helps: Peptides are amino acid chains that stimulate hair growth by promoting cellular repair and regeneration. They help improve scalp health and strengthen hair follicles.
- How it works for alopecia: Peptides can support follicle regeneration, reduce hair loss, and boost hair density, making them effective in addressing various types of alopecia.
3. Keratin
- How it helps: Keratin is the main protein that makes up hair strands, and when applied topically, it can help repair damaged hair, reduce breakage, and improve overall strength and texture.
- How it works for alopecia: While keratin doesn’t directly stimulate hair growth, it helps prevent further damage and breakage, which is crucial for managing hair thinning or alopecia-related hair loss.
4. Caffeine
- How it helps: Caffeine has been shown to stimulate blood flow to the scalp, improving circulation to the hair follicles and promoting faster and healthier hair growth.
- How it works for alopecia: By improving circulation, caffeine can help invigorate dormant hair follicles, encouraging the growth of new hair and improving the health of existing strands.
5. Essential Oils (Rosemary, Peppermint, and Lavender)
- How they help: These oils have been found to stimulate the scalp and promote blood circulation, which encourages hair growth. Rosemary and peppermint oil are particularly effective at invigorating the scalp and promoting follicle health.
- How they work for alopecia: These essential oils help maintain a healthy scalp, reducing inflammation and improving hair follicle function, which is key in treating alopecia and preventing hair loss.
6. Saw Palmetto
- How it helps: Saw palmetto is a natural extract that helps inhibit the production of DHT (dihydrotestosterone), a hormone linked to hair loss, particularly in cases of androgenic alopecia (pattern baldness).
- How it works for alopecia: By blocking DHT, saw palmetto can slow or prevent hair loss, especially in people with hormone-related hair thinning.
7. Argan Oil
- How it helps: Argan oil is rich in antioxidants, essential fatty acids, and vitamin E, all of which nourish and moisturize the scalp and hair.
- How it works for alopecia: The nutrients in argan oil promote a healthy scalp, reduce dryness and irritation, and prevent hair from becoming brittle, making it a valuable ingredient in the treatment of alopecia-related thinning and breakage.
Yes, Athena Rose Trichology is a cruelty-free brand. We do not test on animals, and all of our products are vegan, ensuring that no animal-derived ingredients are used.
How often should I use Athena Rose products?
The frequency of use depends on your specific hair care needs. For most people, using our shampoos and conditioners 2-3 times a week is ideal. However, our leave-in treatments and serums can be used daily for optimal results. Always follow the product’s directions for best results.
Can Athena Rose products help with hair thinning or hair loss?
Yes, many of our products are designed to address hair thinning and hair loss. Our targeted serums and treatments are formulated to stimulate hair growth and improve scalp health, which can help promote fuller, thicker hair over time.
Are Athena Rose Trichology products safe for sensitive skin?
We prioritize gentle, non-irritating ingredients in all our products. However, if you have particularly sensitive skin or scalp conditions, we recommend patch-testing any new product before full use. For any concerns, you can always reach out to our customer support team for guidance.
Does Athena rose product help with alopecia? if so, how and what ingredients do?
Yes, Athena Rose Trichology products can help with alopecia by targeting the underlying factors that contribute to hair loss, such as scalp health, circulation, and hair follicle stimulation. Our products are formulated with ingredients that promote hair growth, strengthen the hair shaft, and nourish the scalp.
Here are some key ingredients in Athena Rose products that can support hair growth and help with alopecia:
1. Biotin (Vitamin B7)
- How it helps: Biotin is a well-known vitamin that strengthens hair and promotes healthy growth by improving the infrastructure of the hair shaft. It helps improve keratin production, a protein vital for hair strength.
- How it works for alopecia: Biotin deficiency can contribute to hair thinning, so supplementing with biotin can support hair health and growth.
2. Peptides
- How it helps: Peptides are amino acid chains that stimulate hair growth by promoting cellular repair and regeneration. They help improve scalp health and strengthen hair follicles.
- How it works for alopecia: Peptides can support follicle regeneration, reduce hair loss, and boost hair density, making them effective in addressing various types of alopecia.
3. Keratin
- How it helps: Keratin is the main protein that makes up hair strands, and when applied topically, it can help repair damaged hair, reduce breakage, and improve overall strength and texture.
- How it works for alopecia: While keratin doesn’t directly stimulate hair growth, it helps prevent further damage and breakage, which is crucial for managing hair thinning or alopecia-related hair loss.
4. Caffeine
- How it helps: Caffeine has been shown to stimulate blood flow to the scalp, improving circulation to the hair follicles and promoting faster and healthier hair growth.
- How it works for alopecia: By improving circulation, caffeine can help invigorate dormant hair follicles, encouraging the growth of new hair and improving the health of existing strands.
5. Essential Oils (Rosemary, Peppermint, and Lavender)
- How they help: These oils have been found to stimulate the scalp and promote blood circulation, which encourages hair growth. Rosemary and peppermint oil are particularly effective at invigorating the scalp and promoting follicle health.
- How they work for alopecia: These essential oils help maintain a healthy scalp, reducing inflammation and improving hair follicle function, which is key in treating alopecia and preventing hair loss.
6. Saw Palmetto
- How it helps: Saw palmetto is a natural extract that helps inhibit the production of DHT (dihydrotestosterone), a hormone linked to hair loss, particularly in cases of androgenic alopecia (pattern baldness).
- How it works for alopecia: By blocking DHT, saw palmetto can slow or prevent hair loss, especially in people with hormone-related hair thinning.
7. Argan Oil
- How it helps: Argan oil is rich in antioxidants, essential fatty acids, and vitamin E, all of which nourish and moisturize the scalp and hair.
- How it works for alopecia: The nutrients in argan oil promote a healthy scalp, reduce dryness and irritation, and prevent hair from becoming brittle, making it a valuable ingredient in the treatment of alopecia-related thinning and breakage.
The frequency of use depends on your specific hair care needs. For most people, using our shampoos and conditioners 2-3 times a week is ideal. However, our leave-in treatments and serums can be used daily for optimal results. Always follow the product’s directions for best results.
Can Athena Rose products help with hair thinning or hair loss?
Yes, many of our products are designed to address hair thinning and hair loss. Our targeted serums and treatments are formulated to stimulate hair growth and improve scalp health, which can help promote fuller, thicker hair over time.
Are Athena Rose Trichology products safe for sensitive skin?
We prioritize gentle, non-irritating ingredients in all our products. However, if you have particularly sensitive skin or scalp conditions, we recommend patch-testing any new product before full use. For any concerns, you can always reach out to our customer support team for guidance.
Does Athena rose product help with alopecia? if so, how and what ingredients do?
Yes, Athena Rose Trichology products can help with alopecia by targeting the underlying factors that contribute to hair loss, such as scalp health, circulation, and hair follicle stimulation. Our products are formulated with ingredients that promote hair growth, strengthen the hair shaft, and nourish the scalp.
Here are some key ingredients in Athena Rose products that can support hair growth and help with alopecia:
1. Biotin (Vitamin B7)
- How it helps: Biotin is a well-known vitamin that strengthens hair and promotes healthy growth by improving the infrastructure of the hair shaft. It helps improve keratin production, a protein vital for hair strength.
- How it works for alopecia: Biotin deficiency can contribute to hair thinning, so supplementing with biotin can support hair health and growth.
2. Peptides
- How it helps: Peptides are amino acid chains that stimulate hair growth by promoting cellular repair and regeneration. They help improve scalp health and strengthen hair follicles.
- How it works for alopecia: Peptides can support follicle regeneration, reduce hair loss, and boost hair density, making them effective in addressing various types of alopecia.
3. Keratin
- How it helps: Keratin is the main protein that makes up hair strands, and when applied topically, it can help repair damaged hair, reduce breakage, and improve overall strength and texture.
- How it works for alopecia: While keratin doesn’t directly stimulate hair growth, it helps prevent further damage and breakage, which is crucial for managing hair thinning or alopecia-related hair loss.
4. Caffeine
- How it helps: Caffeine has been shown to stimulate blood flow to the scalp, improving circulation to the hair follicles and promoting faster and healthier hair growth.
- How it works for alopecia: By improving circulation, caffeine can help invigorate dormant hair follicles, encouraging the growth of new hair and improving the health of existing strands.
5. Essential Oils (Rosemary, Peppermint, and Lavender)
- How they help: These oils have been found to stimulate the scalp and promote blood circulation, which encourages hair growth. Rosemary and peppermint oil are particularly effective at invigorating the scalp and promoting follicle health.
- How they work for alopecia: These essential oils help maintain a healthy scalp, reducing inflammation and improving hair follicle function, which is key in treating alopecia and preventing hair loss.
6. Saw Palmetto
- How it helps: Saw palmetto is a natural extract that helps inhibit the production of DHT (dihydrotestosterone), a hormone linked to hair loss, particularly in cases of androgenic alopecia (pattern baldness).
- How it works for alopecia: By blocking DHT, saw palmetto can slow or prevent hair loss, especially in people with hormone-related hair thinning.
7. Argan Oil
- How it helps: Argan oil is rich in antioxidants, essential fatty acids, and vitamin E, all of which nourish and moisturize the scalp and hair.
- How it works for alopecia: The nutrients in argan oil promote a healthy scalp, reduce dryness and irritation, and prevent hair from becoming brittle, making it a valuable ingredient in the treatment of alopecia-related thinning and breakage.
Yes, many of our products are designed to address hair thinning and hair loss. Our targeted serums and treatments are formulated to stimulate hair growth and improve scalp health, which can help promote fuller, thicker hair over time.
Are Athena Rose Trichology products safe for sensitive skin?
We prioritize gentle, non-irritating ingredients in all our products. However, if you have particularly sensitive skin or scalp conditions, we recommend patch-testing any new product before full use. For any concerns, you can always reach out to our customer support team for guidance.
Does Athena rose product help with alopecia? if so, how and what ingredients do?
Yes, Athena Rose Trichology products can help with alopecia by targeting the underlying factors that contribute to hair loss, such as scalp health, circulation, and hair follicle stimulation. Our products are formulated with ingredients that promote hair growth, strengthen the hair shaft, and nourish the scalp.
Here are some key ingredients in Athena Rose products that can support hair growth and help with alopecia:
1. Biotin (Vitamin B7)
- How it helps: Biotin is a well-known vitamin that strengthens hair and promotes healthy growth by improving the infrastructure of the hair shaft. It helps improve keratin production, a protein vital for hair strength.
- How it works for alopecia: Biotin deficiency can contribute to hair thinning, so supplementing with biotin can support hair health and growth.
2. Peptides
- How it helps: Peptides are amino acid chains that stimulate hair growth by promoting cellular repair and regeneration. They help improve scalp health and strengthen hair follicles.
- How it works for alopecia: Peptides can support follicle regeneration, reduce hair loss, and boost hair density, making them effective in addressing various types of alopecia.
3. Keratin
- How it helps: Keratin is the main protein that makes up hair strands, and when applied topically, it can help repair damaged hair, reduce breakage, and improve overall strength and texture.
- How it works for alopecia: While keratin doesn’t directly stimulate hair growth, it helps prevent further damage and breakage, which is crucial for managing hair thinning or alopecia-related hair loss.
4. Caffeine
- How it helps: Caffeine has been shown to stimulate blood flow to the scalp, improving circulation to the hair follicles and promoting faster and healthier hair growth.
- How it works for alopecia: By improving circulation, caffeine can help invigorate dormant hair follicles, encouraging the growth of new hair and improving the health of existing strands.
5. Essential Oils (Rosemary, Peppermint, and Lavender)
- How they help: These oils have been found to stimulate the scalp and promote blood circulation, which encourages hair growth. Rosemary and peppermint oil are particularly effective at invigorating the scalp and promoting follicle health.
- How they work for alopecia: These essential oils help maintain a healthy scalp, reducing inflammation and improving hair follicle function, which is key in treating alopecia and preventing hair loss.
6. Saw Palmetto
- How it helps: Saw palmetto is a natural extract that helps inhibit the production of DHT (dihydrotestosterone), a hormone linked to hair loss, particularly in cases of androgenic alopecia (pattern baldness).
- How it works for alopecia: By blocking DHT, saw palmetto can slow or prevent hair loss, especially in people with hormone-related hair thinning.
7. Argan Oil
- How it helps: Argan oil is rich in antioxidants, essential fatty acids, and vitamin E, all of which nourish and moisturize the scalp and hair.
- How it works for alopecia: The nutrients in argan oil promote a healthy scalp, reduce dryness and irritation, and prevent hair from becoming brittle, making it a valuable ingredient in the treatment of alopecia-related thinning and breakage.
We prioritize gentle, non-irritating ingredients in all our products. However, if you have particularly sensitive skin or scalp conditions, we recommend patch-testing any new product before full use. For any concerns, you can always reach out to our customer support team for guidance.
Does Athena rose product help with alopecia? if so, how and what ingredients do?
Yes, Athena Rose Trichology products can help with alopecia by targeting the underlying factors that contribute to hair loss, such as scalp health, circulation, and hair follicle stimulation. Our products are formulated with ingredients that promote hair growth, strengthen the hair shaft, and nourish the scalp.
Here are some key ingredients in Athena Rose products that can support hair growth and help with alopecia:
1. Biotin (Vitamin B7)
- How it helps: Biotin is a well-known vitamin that strengthens hair and promotes healthy growth by improving the infrastructure of the hair shaft. It helps improve keratin production, a protein vital for hair strength.
- How it works for alopecia: Biotin deficiency can contribute to hair thinning, so supplementing with biotin can support hair health and growth.
2. Peptides
- How it helps: Peptides are amino acid chains that stimulate hair growth by promoting cellular repair and regeneration. They help improve scalp health and strengthen hair follicles.
- How it works for alopecia: Peptides can support follicle regeneration, reduce hair loss, and boost hair density, making them effective in addressing various types of alopecia.
3. Keratin
- How it helps: Keratin is the main protein that makes up hair strands, and when applied topically, it can help repair damaged hair, reduce breakage, and improve overall strength and texture.
- How it works for alopecia: While keratin doesn’t directly stimulate hair growth, it helps prevent further damage and breakage, which is crucial for managing hair thinning or alopecia-related hair loss.
4. Caffeine
- How it helps: Caffeine has been shown to stimulate blood flow to the scalp, improving circulation to the hair follicles and promoting faster and healthier hair growth.
- How it works for alopecia: By improving circulation, caffeine can help invigorate dormant hair follicles, encouraging the growth of new hair and improving the health of existing strands.
5. Essential Oils (Rosemary, Peppermint, and Lavender)
- How they help: These oils have been found to stimulate the scalp and promote blood circulation, which encourages hair growth. Rosemary and peppermint oil are particularly effective at invigorating the scalp and promoting follicle health.
- How they work for alopecia: These essential oils help maintain a healthy scalp, reducing inflammation and improving hair follicle function, which is key in treating alopecia and preventing hair loss.
6. Saw Palmetto
- How it helps: Saw palmetto is a natural extract that helps inhibit the production of DHT (dihydrotestosterone), a hormone linked to hair loss, particularly in cases of androgenic alopecia (pattern baldness).
- How it works for alopecia: By blocking DHT, saw palmetto can slow or prevent hair loss, especially in people with hormone-related hair thinning.
7. Argan Oil
- How it helps: Argan oil is rich in antioxidants, essential fatty acids, and vitamin E, all of which nourish and moisturize the scalp and hair.
- How it works for alopecia: The nutrients in argan oil promote a healthy scalp, reduce dryness and irritation, and prevent hair from becoming brittle, making it a valuable ingredient in the treatment of alopecia-related thinning and breakage.
Yes, Athena Rose Trichology products can help with alopecia by targeting the underlying factors that contribute to hair loss, such as scalp health, circulation, and hair follicle stimulation. Our products are formulated with ingredients that promote hair growth, strengthen the hair shaft, and nourish the scalp.
Here are some key ingredients in Athena Rose products that can support hair growth and help with alopecia:
1. Biotin (Vitamin B7)
- How it helps: Biotin is a well-known vitamin that strengthens hair and promotes healthy growth by improving the infrastructure of the hair shaft. It helps improve keratin production, a protein vital for hair strength.
- How it works for alopecia: Biotin deficiency can contribute to hair thinning, so supplementing with biotin can support hair health and growth.
2. Peptides
- How it helps: Peptides are amino acid chains that stimulate hair growth by promoting cellular repair and regeneration. They help improve scalp health and strengthen hair follicles.
- How it works for alopecia: Peptides can support follicle regeneration, reduce hair loss, and boost hair density, making them effective in addressing various types of alopecia.
3. Keratin
- How it helps: Keratin is the main protein that makes up hair strands, and when applied topically, it can help repair damaged hair, reduce breakage, and improve overall strength and texture.
- How it works for alopecia: While keratin doesn’t directly stimulate hair growth, it helps prevent further damage and breakage, which is crucial for managing hair thinning or alopecia-related hair loss.
4. Caffeine
- How it helps: Caffeine has been shown to stimulate blood flow to the scalp, improving circulation to the hair follicles and promoting faster and healthier hair growth.
- How it works for alopecia: By improving circulation, caffeine can help invigorate dormant hair follicles, encouraging the growth of new hair and improving the health of existing strands.
5. Essential Oils (Rosemary, Peppermint, and Lavender)
- How they help: These oils have been found to stimulate the scalp and promote blood circulation, which encourages hair growth. Rosemary and peppermint oil are particularly effective at invigorating the scalp and promoting follicle health.
- How they work for alopecia: These essential oils help maintain a healthy scalp, reducing inflammation and improving hair follicle function, which is key in treating alopecia and preventing hair loss.
6. Saw Palmetto
- How it helps: Saw palmetto is a natural extract that helps inhibit the production of DHT (dihydrotestosterone), a hormone linked to hair loss, particularly in cases of androgenic alopecia (pattern baldness).
- How it works for alopecia: By blocking DHT, saw palmetto can slow or prevent hair loss, especially in people with hormone-related hair thinning.
7. Argan Oil
- How it helps: Argan oil is rich in antioxidants, essential fatty acids, and vitamin E, all of which nourish and moisturize the scalp and hair.
- How it works for alopecia: The nutrients in argan oil promote a healthy scalp, reduce dryness and irritation, and prevent hair from becoming brittle, making it a valuable ingredient in the treatment of alopecia-related thinning and breakage.
Shipping
Where do you ship?
We ship all around the world... Please provide here you own shipping information, including times, prices, options etc.
How long will it take to receive my order
This depends on whether it is an International or a Domestic order. All orders within the U.S. are considered domestic orders and they are shipped and delivered within 2-5 business days. Please see International Orders for more details.
What payment methods do you support?
We accept PayPal, Visa, MasterCard, Discover, and American Express but feel free to contact us for other payment options.
How can I track my order?
We will send tracking information to the e-mail address associated with your order once the item has shipped. If you have not received your tracking information and it has been over 2 business day, please contact us at (012) 123 - 4567
Can I order as a gift for someone else?
When ordering as a gift for someone, be sure to enter in your email address to receive all summary information but enter in the recipient’s name and shipping information. We will be sure to keep all prices and receipts out of the package.
How can I get a refund for my order?
If for any reason you are not completely satisfied with your purchase, within 30 days of placing your order, we will refund you for your purchase with no questions asked.
We ship all around the world... Please provide here you own shipping information, including times, prices, options etc.
How long will it take to receive my order
This depends on whether it is an International or a Domestic order. All orders within the U.S. are considered domestic orders and they are shipped and delivered within 2-5 business days. Please see International Orders for more details.
What payment methods do you support?
We accept PayPal, Visa, MasterCard, Discover, and American Express but feel free to contact us for other payment options.
How can I track my order?
We will send tracking information to the e-mail address associated with your order once the item has shipped. If you have not received your tracking information and it has been over 2 business day, please contact us at (012) 123 - 4567
Can I order as a gift for someone else?
When ordering as a gift for someone, be sure to enter in your email address to receive all summary information but enter in the recipient’s name and shipping information. We will be sure to keep all prices and receipts out of the package.
How can I get a refund for my order?
If for any reason you are not completely satisfied with your purchase, within 30 days of placing your order, we will refund you for your purchase with no questions asked.
This depends on whether it is an International or a Domestic order. All orders within the U.S. are considered domestic orders and they are shipped and delivered within 2-5 business days. Please see International Orders for more details.
What payment methods do you support?
We accept PayPal, Visa, MasterCard, Discover, and American Express but feel free to contact us for other payment options.
How can I track my order?
We will send tracking information to the e-mail address associated with your order once the item has shipped. If you have not received your tracking information and it has been over 2 business day, please contact us at (012) 123 - 4567
Can I order as a gift for someone else?
When ordering as a gift for someone, be sure to enter in your email address to receive all summary information but enter in the recipient’s name and shipping information. We will be sure to keep all prices and receipts out of the package.
How can I get a refund for my order?
If for any reason you are not completely satisfied with your purchase, within 30 days of placing your order, we will refund you for your purchase with no questions asked.
We accept PayPal, Visa, MasterCard, Discover, and American Express but feel free to contact us for other payment options.
How can I track my order?
We will send tracking information to the e-mail address associated with your order once the item has shipped. If you have not received your tracking information and it has been over 2 business day, please contact us at (012) 123 - 4567
Can I order as a gift for someone else?
When ordering as a gift for someone, be sure to enter in your email address to receive all summary information but enter in the recipient’s name and shipping information. We will be sure to keep all prices and receipts out of the package.
How can I get a refund for my order?
If for any reason you are not completely satisfied with your purchase, within 30 days of placing your order, we will refund you for your purchase with no questions asked.
We will send tracking information to the e-mail address associated with your order once the item has shipped. If you have not received your tracking information and it has been over 2 business day, please contact us at (012) 123 - 4567
Can I order as a gift for someone else?
When ordering as a gift for someone, be sure to enter in your email address to receive all summary information but enter in the recipient’s name and shipping information. We will be sure to keep all prices and receipts out of the package.
How can I get a refund for my order?
If for any reason you are not completely satisfied with your purchase, within 30 days of placing your order, we will refund you for your purchase with no questions asked.
When ordering as a gift for someone, be sure to enter in your email address to receive all summary information but enter in the recipient’s name and shipping information. We will be sure to keep all prices and receipts out of the package.
How can I get a refund for my order?
If for any reason you are not completely satisfied with your purchase, within 30 days of placing your order, we will refund you for your purchase with no questions asked.
If for any reason you are not completely satisfied with your purchase, within 30 days of placing your order, we will refund you for your purchase with no questions asked.
Shipping
Where do you ship?
We ship to all addresses within the United States and select international locations. If you're outside the U.S., you can check the shipping options available at checkout to see if we deliver to your country. We are always working to expand our global shipping reach.
Do you ship internationally?
Yes, we offer international shipping to select countries. Shipping fees and delivery times vary depending on your location. You can check shipping options and costs during checkout, and please note that you may be responsible for any customs duties or taxes imposed by your country.
Do you offer bulk discounts?
Yes! We offer bulk discounts for larger orders. If you are looking to purchase Athena Rose products in bulk for your salon, business, or event, please contact our customer service team at [info@athenarosehair.com] for more details and to receive a custom quote.
How do I use a promotional code?
To use a promotional code, simply enter the code at checkout. You’ll find a field labeled "Promo Code" or "Discount Code" where you can input your code. Once applied, the discount will be reflected in the total price. Please note that codes are typically case-sensitive and may have expiration dates.
Can I cancel or change my order once it has been placed?
If you need to cancel or change your order, please contact our customer service team within 24 hours of placing your order. We will do our best to accommodate your request. However, once an order has been processed and shipped, we are unable to make any changes or cancellations.
Payments
How long will it take to receive my order
This depends on whether it is an International or a Domestic order. All orders within the U.S. are considered domestic orders and they are shipped and delivered within 2-5 business days. Please see International Orders for more details.
Can I order as a gift for someone else?
Yes! You can order products as a gift for someone else. During checkout, you’ll have the option to enter the recipient's shipping address. When ordering as a gift for someone, be sure to enter in your email address to receive all summary information. We will be sure to keep all prices and receipts out of the package.
How can I get a refund for my order?
If you’re eligible for a refund, we will process it once we’ve received the returned items in their original, unopened condition. To initiate a refund, please contact our customer service team at [info@athenarosehair.com] within 30 days of receiving your order. If the product is defective or damaged, we will issue a full refund or replacement. Refunds will be credited back to your original payment method. Product must be in original condition.
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